Shipping policy

Shipping Policy

Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Estimates Maretti ships to 41 countries worldwide. Delivery timeframes vary by destination:

  • New Zealand & Australia: 3–7 business days
  • United Kingdom & Europe: 7–14 business days
  • United States & Canada: 7–14 business days
  • Rest of World: 10–21 business days

Duties & Customs International orders may be subject to import duties and taxes, which are levied once the package reaches your country. These charges are the responsibility of the customer. Maretti has no control over these charges and cannot predict their amount.

Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information.

Lost or Delayed Shipments If your order has not arrived within the estimated timeframe, please contact us at [your email] and we will investigate with the carrier.